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Official providing public services should engage with people empathetically: Kerala high court

The Kerala high court emphasized that empathetic communication by public service officials can prevent feelings of harassment and helplessness among people. The court made these remarks while hearing a plea about a person who allegedly committed suicide due to delays in receiving provident funds, stressing the need for better engagement and communication from officials.

from India News | Latest India News Headlines & Live Updates from India - Times of India https://ift.tt/69mqJnW

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